Quotex Help Center & FAQ Database

Quotex is a state-of-the-art digital options broker founded in 2019. It allows traders to speculate on price movements of over 400 financial assets including currencies, commodities, indices, and cryptocurrencies. Trading is based on binary contracts where you forecast if the price of an asset will be higher or lower than the strike price at a chosen expiration time, with potential payouts up to 98% of the trade amount.

Quotex is owned and operated by Maxbit LLC, registered in St. Vincent and the Grenadines. It is regulated by the International Financial Market Relations Regulation Center (IFMRRC) under license number TSRF RU 0395 AA V0161. This licensing ensures compliance with client capital security, dispute resolutions, and regular auditing processes.

Quotex is a safe and legitimate trading platform with millions of active users worldwide. It uses advanced SSL encryption protocols, secure multi-factor authentication, and segregated bank accounts to protect client funds. Withdrawals are processed reliably, and the platform offers transparent price feeds sourced from top-tier liquidity providers.

Yes, you can make money on Quotex by successfully predicting price movements of financial assets. However, binary options trading involves high risk, and profits depend on market analysis, risk management strategies, and disciplined execution. It is highly recommended to practice first on the free demo account.

The minimum trade amount on Quotex is only $1 (or the equivalent in other account currencies). This low threshold makes it accessible for beginners to start trading live with minimal risk while practicing bankroll management.

Quotex does not charge commission fees for opening or executing trades. The platform earns revenue from the built-in payout spread on binary contracts. There are also zero charges for account maintenance or inactive statuses.

Quotex operates globally and accepts clients from over 150 countries including India, Brazil, Indonesia, Nigeria, South Africa, Thailand, and most countries in Europe, Asia, and Latin America. However, services are restricted in certain regions such as the United States, Canada, and Hong Kong due to local financial regulations.

Quotex offers high payout rates that can go up to 98% for successful trades on major currency pairs like EUR/USD during peak market hours. Payout rates vary based on the asset, time of day, volatility, and account type.

Quotex functions on a statistical broker model. Since binary options are zero-sum contracts between traders and the platform's liquidity pools, the broker retains the difference between the capital lost by unsuccessful trades and the payouts paid to successful trades, also known as the mathematical payout spread.

Yes, Quotex offers trading 24/7. During weekends when standard interbank markets are closed, you can trade Over-The-Counter (OTC) currency assets (like EUR/USD OTC), OTC stocks, and major cryptocurrencies.

Registering on Quotex is fast and simple. Visit the official registration page, enter your email address, create a secure password, and select your preferred account currency (USD, EUR, GBP, BRL, INR, etc.). Click 'Sign Up', verify your email through the link sent, and your account will be immediately active.

Quotex supports a wide range of local and global currencies including USD (US Dollar), EUR (Euro), BRL (Brazilian Real), INR (Indian Rupee), IDR (Indonesian Rupiah), MYR (Malaysian Ringgit), NGN (Nigerian Naira), VND (Vietnamese Dong), and RUB (Russian Ruble). The currency cannot be changed after registration without creating a new account.

No, Quotex policies strictly prohibit users from creating multiple accounts. Only one account per person is allowed to prevent fraud, money laundering, and terms of service abuse. Creating multiple accounts can lead to permanent suspension of all related profiles.

If you forget your password, click on the 'Forgot Password?' link on the login page. Enter your registered email address and click submit. You will receive a password reset link in your email inbox. Follow the link to create a new secure password.

Yes, Quotex supports OAuth single sign-on. You can register and log in instantly using your Google or Facebook profile. Simply click the corresponding icon on the login screen and authorize the connection.

An account can be locked if the system detects suspicious login attempts from different countries, API script usage, multiple profiles registered under the same IP, or incomplete KYC validation. You must contact Quotex support via ticket to resolve the block.

No software download is required. You can log into your account directly from any modern web browser (Chrome, Firefox, Safari, Edge) by visiting the official Quotex website. They also offer a desktop shortcut application for Windows users.

To secure your account, navigate to the Profile settings and enable Two-Factor Authentication (2FA) using Google Authenticator. Additionally, use a strong password containing letters, numbers, and symbols, and never share your login credentials with anyone.

Yes, you must be at least 18 years old (or the legal age of majority in your country) to register an account and trade on Quotex. The verification process will reject any users who fail to meet this age requirement.

You can open the platform and trade on a demo account immediately without validating your email. However, to trade on a live account, make deposits, or access customer support, you must verify your email address.

Verification is not strictly required for making deposits or trading. However, verification is mandatory before processing your first withdrawal request. This is to comply with international Anti-Money Laundering (AML) and Know Your Customer (KYC) standards.

You need to submit: 1) Proof of Identity: A color scan or photo of your official government ID, passport, or driver's license. 2) Proof of Address (if requested): A utility bill, bank statement, or tax document issued within the last 3 months.

Quotex verification is exceptionally fast. The compliance team typically reviews and approves submitted documents within 2 to 24 hours. Once verified, you will receive a notification and a green 'Verified' status badge on your profile.

Common reasons for rejection include: blurry or low-resolution images, cropped edges where all corners of the ID are not visible, expired documents, name mismatch between the ID and the profile, or reflection/glare covering important text fields.

No, withdrawals are restricted for unverified accounts. To unlock withdrawal options, you must fill out your profile details, upload your identity document, and wait for confirmation from the verification department.

Yes, Quotex encrypts all uploaded documents using AES-256 standard encryption keys. Documents are processed strictly by the compliance department and are never shared with third parties or outside agencies.

If you deposit using a bank card, you may be asked to upload photos of the front and back of the card. For security, you must cover the CVV code on the back and the middle digits of the card number on the front (leaving only the first 6 and last 4 digits visible).

Yes, validating your phone number adds an extra layer of security. Enter your mobile number in your profile settings, request a verification code via SMS, and enter the code to complete the phone validation.

No, temporary documents or screenshots of digital bills are often rejected. You must upload high-quality PDF files or photos of printed paper utility bills, landline phone statements, or bank statements containing your full name and residential address.

If you move, update your address in your Profile menu and submit a new proof of address document (utility bill or bank statement) to keep your account fully compliant with KYC rules.

The minimum deposit on Quotex is only $10. This applies to most deposit methods including bank cards, e-wallets, and cryptocurrencies. However, some wire transfer options may require a higher minimum amount.

Quotex supports cards (Visa, Mastercard), e-wallets (Perfect Money, Advcash, Jeton, Piastrix), and cryptocurrencies (USDT TRC20/ERC20, Bitcoin, Ethereum, Litecoin, Binance Pay, Ripple, Tron). In many regions, local bank transfers and Pix/UPI/Boleto are also supported.

Quotex does not charge any fees for processing deposits. However, your payment provider, card issuer, or cryptocurrency network might charge transaction fees or currency exchange fees.

Most deposits are credited instantly. E-wallets and bank card payments show in your balance immediately. Cryptocurrency deposits are credited once they receive the required confirmations on the blockchain (typically 5 to 20 minutes).

No. You must only use payment methods registered under your own name. Using a third-party card or account will lead to transaction rejection, refund issues, and eventual suspension of your Quotex profile.

Common deposit failures occur due to: insufficient funds, blocked international transactions on your card, incorrect card details, bank security filters, or network congestion on cryptocurrency block chains.

There is no general maximum limit on deposits. However, individual payment methods have limits. For example, e-wallets might limit transactions to $50,000, while cryptocurrency limits depend entirely on your external wallet capacity.

When completing a deposit on the payment screen, select the 'Use Bonus' option. You can apply standard promotions or enter a custom promo code to receive additional trading funds ranging from 20% to 50% of your deposit value.

Yes, when you deposit cryptocurrency, the funds are converted into your account's base currency (e.g. USD, EUR) based on the real-time market exchange rate at the moment of deposit confirmation.

If it's not credited within an hour, locate the transaction ID (TXID) on the blockchain. Open a support ticket in your Quotex panel, provide the deposit details, payment address, and TXID, and support will manually credit the funds.

The minimum withdrawal amount is $10 for standard e-wallets and cards, and $50 for cryptocurrencies due to network gas costs and transfer fees. This makes cash-out accessible.

Quotex processes withdrawals within 1 to 5 business days, but most withdrawals are processed within 24 hours. Cryptocurrency and e-wallet payouts are often completed in less than 2 hours once approved by the finance department.

No, Quotex does not charge withdrawal fees. However, some bank wires or crypto networks may require fee deducts on your end. The broker covers the base cost of outbound transactions.

Cancellations occur if: 1) You requested payout to a method different from your deposit method. 2) Your account is not verified. 3) You did not complete active bonus turnover requirements. 4) The card provider rejected the transaction.

Yes, for safety and anti-money laundering reasons, you must withdraw funds using the exact same payment method and details that you used for funding. If you deposited with Bitcoin, you must withdraw to Bitcoin.

There are no official maximum withdrawal limits on Quotex. You can withdraw all your available account balance, but requests of high amounts (e.g. over $10,000) might be split into smaller installments for security review.

Yes. As long as your withdrawal request status is 'In Process' and has not been approved by the finance team, you can click the 'Cancel' button in the Transaction History menu to return the funds to your balance.

No, you cannot withdraw the bonus funds immediately. The bonus is designed to give you extra leverage. To withdraw a bonus, you must reach a total trading volume turnover equal to the bonus amount multiplied by 100.

This status means that Quotex has approved your request and sent the funds to the payment provider. E-wallet and crypto networks will show the money soon, while card providers might take 2-5 banking days.

No, internal transfers between different user accounts are not supported on Quotex. All funds must be deposited and withdrawn to and from external personal payment methods only.

The Quotex Demo Account is a practice account loaded with $10,000 in virtual funds. It features the exact same live chart, asset feeds, indicators, and execution speed as the real live trading platform, allowing you to train risk-free.

Yes, the demo account is 100% free. No subscription fees, card registration, or deposits are required to access and practice on the demo platform.

If your virtual balance runs low, open the account dropdown menu, select your Demo Account, and click the circular 'Refresh' icon. Your balance will be instantly restored to $10,000.

No. The demo account uses virtual simulator funds. These profits are not real and cannot be withdrawn. To earn withdrawable profits, you must switch to a live account and deposit real money.

No. The demo account has no expiration date. You can keep using it to test new strategies, try different indicators, or practice market analysis indefinitely, even if you have a live active trading account.

Yes, both live and demo accounts use the exact same server-side real-time price feeds. The execution speed, asset payouts, and charting tools are identical, ensuring realistic practice conditions.

Yes, switching is instant. Simply click on the account balance display at the top-right corner of the interface and select either 'Demo Account' or 'Live Account' from the dropdown list.

There are no limits. You can refill your demo account balance as many times as you want. Whenever your virtual money drops below $10,000, the refill option becomes active.

Quotex regularly hosts trading tournaments. While some special tournaments are free to join and utilize demo virtual balances, most premium tournaments require a small real money entry fee.

A demo account is the single best way to build trading experience, understand how binary options contract expirations work, master chart technical indicators, and develop trading discipline without losing capital.

To place a trade: 1) Select an asset (e.g. EUR/USD). 2) Choose the trade expiration time (from 5 seconds to 4 hours). 3) Enter the trade amount. 4) Predict the price direction: click UP (green button) or DOWN (red button).

Quotex offers access to over 400 assets including 40+ Currency Pairs (e.g. GBP/USD, EUR/JPY), Cryptocurrencies (Bitcoin, Ethereum), Commodities (Gold, Silver, USCrude Oil), and major stock market Indices (S&P 500, Dow Jones).

Quotex offers highly flexible expiry times. You can select ultra-short expiries (5s, 15s, 30s), short expiries (1m, 2m, 5m, 15m), or long-term durations (1 hour, 4 hours, or end of the day).

OTC (Over-The-Counter) assets are simulated financial pairs that run when official exchanges are closed. Quotex generates OTC feeds using server algorithms based on historic market data, offering high payout rates on weekends.

Yes, Quotex offers an early sale feature. If the trade is in your favor or moving against you, you can click the 'Sell' button to close the contract early for a partial payout or reduced loss.

The maximum trade amount on Quotex is $1,000 per single binary option contract. You can, however, open multiple parallel trades on the same or different assets simultaneously.

Payout rates change based on market liquidity and volatility. During high activity (like London/New York sessions), payouts are highest (up to 95%+). During low liquidity, rates drop.

If the asset's closing price is identical to your strike entry price at expiration, the trade is marked as a tie (refund). You will receive your exact investment amount back with 0% loss.

No, automated external API copy-trading bots are prohibited. However, Quotex features a built-in social trading panel where you can view top traders and copy their trades manually with one click.

Yes. You can trade using any smartphone through the mobile-optimized web interface or by installing the official Quotex app for Android devices.

There is no single 'guaranteed' winning strategy. Successful strategies include support and resistance trading combined with indicators like RSI, trend-following with moving averages, or candlestick price action patterns.

Select the Indicator menu (waveform icon), click 'RSI'. The default period is 14. Keep overbought level at 70 and oversold level at 30. A signal is triggered when the RSI line crosses these thresholds.

Martingale involves doubling your trade size after a loss, so a single win recovers all losses plus a profit. However, it is high risk and can quickly wipe out account balances during a losing streak.

Bollinger Bands measure volatility. When price touches the lower band, it suggests oversold conditions (UP trade entry). When price touches the upper band, it suggests overbought conditions (DOWN trade entry).

MACD uses moving average crossovers. Set Fast Period to 12, Slow to 26, and Signal to 9. A trade signal occurs when the MACD line crosses the signal line, showing trend momentum shift.

You cannot import external indicators directly into the Quotex interface. However, many traders use charting platforms like TradingView to perform analysis and then execute trades on Quotex.

Price action relies on clean charts without indicators. Traders analyze candlestick patterns (like pin bars, engulfing patterns) and key support and resistance zones to predict trend directions.

Trend-following means trading in the direction of the macro trend (e.g. buying calls in an uptrend). You can use a 50-period EMA to identify the trend direction: if price is above, look for UP trades.

Green candles mean price closed higher than it opened (bullish). Red candles mean price closed lower (bearish). Wicks show high and low extremes, while the body represents open and close values.

Verify signals by cross-referencing them with technical indicators like RSI or MACD. Avoid trading signals blindly; only enter trades when multiple tools confirm the signal direction.

Go to the official Quotex website from your mobile phone. Scroll down and click 'Download for Android' to download the secure Quotex APK file directly. Open the file and tap install.

Yes, the official Quotex application is available in the Google Play Store under verified developer publishers. Search 'Quotex' and check developer credentials before downloading.

Currently, there is no native iOS app in the Apple App Store. However, iOS users can trade using the mobile web version. You can create a home screen shortcut to access it like an app.

If the APK won't install, navigate to settings, security, and enable 'Install from Unknown Sources'. Also, ensure you have enough free storage space and that your Android OS is updated.

Yes, the mobile app is 100% free to download. Avoid any websites that ask for payment to download the APK; those are unofficial and potentially malicious.

Yes, the app has a built-in support section. You can submit support tickets, chat with advisors, and read the knowledge base directly from the mobile interface.

The Quotex app is highly optimized and consumes moderate resources. However, because it renders real-time updating charts, continuous use will consume battery similar to video players.

Yes. The registration screen is available upon first launching the app. You can complete sign up and access both demo and live trading modes directly.

Yes, the app utilizes the same SSL 128-bit encryption as the desktop platform. All deposit and withdrawal interfaces are wrapped in secure sandbox browsers.

Yes. The mobile app contains all the same technical indicators (RSI, Bollinger Bands, Moving Averages) and drawing tools, resized to fit mobile screens.

New traders receive a 30% to 50% deposit bonus on their first deposit of $100 or more. This welcome offer is automatically available on the deposit screen.

Promo codes are distributed through official Quotex partner channels, email newsletters, and special events. You can use promo code 'WELCOME50' for a 50% bonus on your first deposit.

A risk-free trade voucher allows you to open a trade up to a specific amount (e.g. $10). If the trade loses, the lost capital is refunded back to your balance.

Cashback promo codes are available through the Quotex Market. You can activate a cashback percentage (e.g. 5% to 10%) to receive a refund of weekly net losses.

Bonus funds cannot be withdrawn directly. They are leverage funds. To withdraw a bonus, you must trade a total volume equal to the bonus value multiplied by 100.

Earn promo points by active trading. Use these points in the 'Market' tab to buy risk-free trades, deposit bonuses, cashback, or turnover boosters.

Yes. If you want to withdraw your deposits without fulfilling turnover requirements, you can cancel the bonus in the Dashboard. The bonus value will be deducted.

No-deposit bonuses are rare promo codes offered during events. They credit small amounts (e.g. $10) to let you trade live without funding.

If you cancel a bonus, your own deposited capital and any profits made are fully yours and can be withdrawn immediately. Only the bonus funds are removed.

No, you can only apply one promo code per deposit. Choose the code that offers the highest value (e.g. 50% deposit bonus over 30%).